Galina Coach

About Us

Since 1989, Galina International Battlefield Tours (a division of Galina International Study Tours Ltd) has organised WWI & WWII battlefield tours in northern Europe. In 1991 we became the Official Tour Operator for the Normandy Veterans’ Association, a position we held until that organisation was officially disbanded at the end of 2014.

 

As an independent, family-owned company we are committed to providing quality tours for adult groups who wish to visit the battlefields and their environs, either for general interest or commemorative purposes.

 

We offer executive coach-based travel from the U.K. to the battlefields of France, the Netherlands, Germany, Belgium, as well as tours within Britain. Our tour itineraries include travel via ferry from Hull, Dover, and Portsmouth, or via Eurotunnel, taking into account your groups’ preferred pick-up point, and the route which provides you with the best value for money.

 

Whatever your group type – serving or ex-serving military, special interest, educational, corporate or cadet group – if you would like to visit these areas of historical importance, we can help organise your tour. We also organise freesale tours for individuals & small groups.

 

Members of ABTA

Galina is a member of ABTA (membership number Y4466). ABTA and ABTA members help travellers get the most from their travel experiences and are there to offer expert assistance when things don’t go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct.  For more information on ABTA, the Code of Conduct and the arbitration scheme available to you please visit: www.abta.com

 

ABTA_131

If you have a complaint and need to contact ABTA their details are:
ABTA, 30 Park Street, London, SE1 9EQ
Tel: 020 3117 0581
Web: www.abta.com

 

Financial Failure Insurance Cover

Galina International is a company committed to customer satisfaction and consumer financial protection. We are therefore pleased to announce that, at no extra cost to you, and in accordance with ”The Package Travel, Package Tours Regulations 1992” all passengers booking with Galina International  are fully insured for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation form. The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Galina International.  This insurance has been arranged by Towergate Chapman Stevens through HCCI International Insurance Company PLC.

In the unlikely event of Insolvency you must Inform Claims Settlement Agencies immediately on +44 (0) 1702 427 239 or at submitclaim.co.uk/TDC15. You can also write to them by email info@csal.co.uk or by post at 308-314 London Road, Hadleigh, Benfleet, Essex, SS7 2DD. Please ensure you retain the booking confirmation form as evidence of cover and value.

Policy exclusions: This policy will not cover any monies paid for Travel Insurance or any claim relating to Air Flights. Please ensure the Company you have booked with has the appropriate CAA / ATOL Bonds in place.

 

Company History

In 1989, Dr. Barry Matthews, a former English teacher & Head of Faculty, established Galina. The company’s speciality was battlefield tours for adults & tours for school groups. In 1992, Mr. Ian Matthews joined the company as a partner. He had previously worked as a History teacher & Head of Department.

 

The founding of the company coincided with major Commemorative Events that took place over the next few years, including the 50th Anniversaries of Dunkirk (1990), El Alamein (1992), Monte Cassino, Arnhem & the Normandy Landings (1994).

 

In 1999 Galina moved from Hull to larger premises in the heart of Chester – on the historic rows – where it is based today.

 

In 2010 Galina also became a Limited Company. It remains an independently-owned concern with a distinctive approach to battlefield tours which is appreciated by a diverse range of individuals and groups.

 

Our Administrative Staff

Each tour group leader, or individual if on a freesale tour, will be allocated a Galina staff member who will offer advice & deal with all aspects of the tour arrangements in an efficient & friendly manner.

 

Our Guides

Galina’s highly experienced Tour Guides will use their extensive and intimate destination knowledge to ensure your Galina tour is a poignant journey of insight, discovery and understanding. For more information please see our guide portfolio – click here.

 

Our Philosophy

We have always aimed to achieve the following:
• To provide a quality experience at an affordable price.
• To provide a personal service with direct access to a dedicated Tour Administrator.
• To conduct our business in an ethical manner & work with suppliers who strive to do the same.
• To ensure that the safety of our clients is paramount & promote a culture of safety within the company & amongst our suppliers.

 

Company Details

Galina International Battlefield Tours
Company Registration Number: 07106143
Company registered in England & Wales
VAT number: 983216408

Comments are closed.